What do clients say?

The International Coach Federation (ICF)


I became aware of the work of Terrance Barkan CAE and GLOBALSTRAT through ASAE and learned about the quality work and thought leadership that they offered. 

The growth of the International Coach Federation (ICF) had been significant for many years but we had a problem focusing our efforts for the best long-term outcomes. As always, the opinions within leadership were plentiful and the possible directions that were considered were rather diverse. Our Board of Directors was certain that it was the time to engage a knowledgeable, experienced and unbiased party to help us to develop a plan.

GLOBALSTRAT was one of the several groups responding to our request. Based on the thoroughness of that proposal and a deep understanding of the issues we were facing, it was clear that they were the right partner in this endeavor.

Terrance and his team conducted a lot of research independently of the information we provided them. They were very attentive to the needs and desires of the staff and the Board for information, input or explanation. The plan they designed for us was very comprehensive and provided us with a detailed and specific roadmap on how to continue our growth globally. 

The plan called for some strong positions and necessary actions that by some may have been considered unpopular. GLOBALSTRAT was persistent. They used sound logic and business reasoning to support their recommendations. As a result, they managed to convince  the Board to pursue the plan. 

We are glad they did – three years later we are still observing an unprecedented growth worldwide, our retention rates continue to increase, even with an increase in membership dues, and the sharper focus of the organization seems to be attracting more professional and seasoned coaches as members.

GLOBALSTRAT, with their experience, expertise, industry insights and a track record of always staying current in the affairs of global associations is a proven resource for anybody who plans to grow internationally or for those that want to strengthen their international presence.



Professional Profile
Health Care and Science
« Global Growth Strategies - The International Association (Updated for 2013!) | Main | Hot, Flat and Crowded »


“Groundswell – Winning in a world Transformed by Social Technologies” by Charlene Li and Josh Bernoff, 2008 Forrester Research Inc., ISBN978-1-4221-2500-7Key Concepts:
Leading companies are harnessing the power of their customer communities for more effective marketing, brand management and product development. The book uses research and case studies to illustrate the point.

The book also provides key concepts on how organizations can develop a strategy to interact with their customer communities as well as how to segment and profile those communities.

Why is this important for associations?
Many of the examples and concepts can be directly applied to the association community, however, the research and examples are geared primarily towards the corporate environment. Therefore associations will need to tailor the concepts with the unique governance structure of an association to put the concepts into practice. 

Reader Comments

There are no comments for this journal entry. To create a new comment, use the form below.
Editor Permission Required
You must have editing permission for this entry in order to post comments.